Refund Policy

1. Voluntary Support

All payments made on Neon Dream are voluntary contributions designed to support the hosting and continuation of this digital art project.

2. Refund Eligibility

We understand that mistakes happen. If you made a contribution in error or have changed your mind, you are eligible for a full refund within 30 days of the transaction date.

3. How to Request a Refund

Our payment process is handled by Paddle, our Merchant of Record. You can request a refund directly through the receipt emailed to you by Paddle, or by contacting us at info@silverfoxdynamics.com with your order details.

4. Processing Time

Approved refunds are typically processed by Paddle within 3-5 business days, returning the funds to your original payment method.

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